77g77 Privacy Policy

77g77 ("we", "us", "platform") operates a safe and reliable online gaming service for users in Bangladesh. We take the privacy of our users very seriously and are committed to keeping your personal information secure.

This privacy policy ("policy") describes how 77g77 collects, uses, discloses, and protects your personal information. By using our website, mobile application, and all related services, you agree to the terms of this policy.

We may collect various types of information to provide our services. The information collected may include:

2.1 Information You Provide Directly

• Your full name and date of birth (for age verification)
• Email address and login credentials
• Residential address and contact details
• Documents required for identity verification (such as a national ID card or passport)
• Financial information — such as bKash, Nagad, Rocket account details or bank account information

2.2 Automatically Collected Information

• IP address and device identity
• Browser type, operating system, and language preferences
• Browsing activity and click history on the website
• Gaming activity, betting history, and transaction records
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive information through identity verification service providers or KYC processing organisations. This collection of information is done solely to meet legal requirements and to prevent fraud.

77g77 uses the collected information for the following purposes:

• Account Management: To ensure the registration, verification, and maintenance of your account.
• Service Delivery: To carry out gaming, betting, and financial transactions.
• Customer Support: To resolve your questions and complaints.
• Security and Fraud Prevention: To detect unauthorised access and fraudulent activity.
• Legal Compliance: To meet applicable laws, regulations, and regulatory requirements.
• Communications: To send important notices, service updates, and security-related information.
• Service Improvement: To analyse user experience and improve the quality of the platform.
• Responsible Gaming: To monitor user gaming behaviour and ensure responsible gaming.

77g77 may share your personal information in specific circumstances and with limited parties:

4.1 Service Providers

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, and banking partners), identity verification, data storage, and technology infrastructure management. These organisations operate under strict confidentiality agreements.

4.2 Legal Obligations

We may disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred, but the new entity will be required to maintain protections consistent with this privacy policy.

4.4 With Your Consent

Beyond the cases above, we do not share your information with any third party without your explicit consent.

77g77 implements technical and administrative measures in line with industry standards to keep your information secure:

• SSL Encryption: All our data transmissions are secured with SSL/TLS encryption technology, which protects your information from unauthorised access over the internet.
• Encrypted Databases: All sensitive information stored is kept in encrypted databases.
• Access Controls: Only authorised staff may access user information for specific purposes.
• Regular Audits: Regular security audits are conducted on our systems.
• Two-Factor Authentication: A two-step verification option is available to protect your account.

Please note that no method on the internet is 100% secure. While we follow the highest industry standards, complete security cannot be guaranteed. Keeping your account password secure is your responsibility.

Cookies and similar tracking technologies are used on the 77g77 website. These technologies are used for the following purposes:

6.1 Essential Cookies

These cookies are essential for the basic functionality of our website. They are used to maintain login status, store security-related information, and manage sessions. These cookies cannot be disabled as the website would not function properly without them.

6.2 Functionality Cookies

These cookies remember your preferences and settings, such as language preferences, gaming preferences, and other personalised settings.

6.3 Analytics Cookies

These cookies collect information about how our website is used, which helps us improve the quality of our service. This information is analysed in aggregate and is not used to identify you personally.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some parts of our service to not work properly.

77g77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected or as legally required:

• Active Accounts: All information is retained for as long as the account remains active.
• Inactive Accounts: Information from accounts that have been inactive for an extended period may be deleted after a specific notice.
• Financial Transaction Records: These are retained for the legally required period in accordance with financial regulatory and anti-money laundering requirements.
• Dispute-Related Information: Retained until the limitation period for any legal dispute or claim has expired.

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may ask 77g77 at any time what information we hold about you. We will provide this information within a reasonable period of time.

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, this request may not be possible to fulfil where there are legal obligations or legitimate interests.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

Where the processing of information depends on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

77g77 provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors.

If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. If parents or guardians believe their child's information is held by us, please contact us.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. You are advised to read their own privacy policies before using those services.

Payment gateways (such as bKash, Nagad, Rocket) are governed by their own privacy policies, and 77g77 is not responsible for their data processing.

77g77 may update this privacy policy from time to time. If there are any significant changes, we will send a notice to your registered email address and clearly announce it on the website.

Continued use of our services after any changes means you are considered to have agreed to the terms of the updated policy. We therefore recommend that you review this page regularly.